American Express

Director – Data Management & Analytics

Posted On

May 26, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 6, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Data-Driven Continuous Auditing methodology embedding intelligence through the audit lifecycle. IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, forward looking risk insights, and help ensure quality products and services are provided to American Express customers.

IAG Analytics & Insights team is looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people and risk-focused environment. We are looking for a dynamic leader to drive our Data Management and Business Intelligence (BI) agenda. This role will combine strategic vision with hands-on execution to build and optimize data pipelines, BI solutions, and analytic systems that empower decision-making for the department & enterprise at large

Key Responsibilities:

Leadership and Strategy

· Lead and mentor a cross-functional team of BI developers, engineers, and project managers.

· Define and execute the data and BI strategy, aligning with business priorities.

· Partner with business stakeholders to prioritize and deliver impactful analytics solutions.

Project Management

· Manage the full lifecycle of BI and analytic projects, including scoping, planning, resource allocation, and timeline management.

· Ensure projects are delivered on time, within scope and budget, with clear reporting to leadership.

Solution Development

· Guide the development and scaling of data pipelines, reporting systems, and BI tools.

· Ensure solutions are high-performing, user-friendly, and adhere to data governance standards

· Support cloud migrations including integration of BI and Machine Learning tools for analytic development & production solutions

· Provide leadership & oversight for development & deployment of analytic solutions (including advanced analytics) across Audit portfolios

Enablement & Adoption

· Serve as a bridge between business users and technical teams

· Promote adoption of BI solutions through training, support, and change management

· Drive process improvement and automation within BI workflows

Governance and Compliance

· Implement and enforce data governance and data quality standards to ensure data integrity and security.

· Oversee the development and adherence to best practices for data access, reporting, and compliance with industry regulations.

Qualifications

- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. MBA or advanced degrees preferred.
- 10+ years of experience in data and business intelligence, with at least 5 years in a leadership or managerial role.
- Experience with cloud data platforms (AWS, Azure, Google Cloud).
- Strong expertise in BI tools (e.g., Power BI, Tableau, Qlik), automation solutions and data modeling techniques.
- Experience with data integration, ETL processes, and data warehousing concepts.
- Proven ability to design and implement end-to-end BI solutions and data architectures.
- Experience managing cross-functional teams and driving organizational change.
- Expertise in data governance, security, and compliance best practices.
- Excellent communication and interpersonal skills, with the ability to engage with both technical teams and business stakeholders.
- Project management experience and familiarity with Agile methodologies.
- Strong problem-solving and analytical skills, with a focus on delivering actionable insights from complex data.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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