American Express

Senior Lead Analyst

Posted On

July 4, 2025

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Aug. 10, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Function Description:
Control Management – Centre of Excellence (OE- COE) plays a vital role in driving the soundness of the lines of business under Global Commercial Services (GCS) through control testing.

Purpose of the Role:
This role will be a member of the Control Management – Centre of Excellence team and be responsible for performing the control testing for multiple business functions within GCS.

Responsibilities:
1. Responsible for supporting strategic implementation of the organization’s control testing related to Process Risk Self-Assessment / Risk and Control Self-Assessment.
2. Proactively anticipate/identify issues, and control deficiencies, through testing and processes monitoring, assessing the impact of each, and work with business and CM partners to develop and implement appropriate mitigating actions.
3. Ensure compliance to the Operational Risk Management, Control Management, and American Express Compliance standards with respect to: documentation, testing, and certification of GCS business monitoring and testing.
4. Monitor activities to meet deadlines and commitments related to: monitoring end to end process, risk assessment, program documentation, testing plan, reporting, and action plans.
5. Partner closely with key control teams including, but not limited to: Operational Risk, Compliance, and Internal Audit, both within the lines of business and across the organization, to promote a well-controlled environment.
6. Undertake regular project work analyzing business risks and exposures. Preparation of recommendations to business management with regards to process improvement, best practices, risk reduction and maximization of revenue as appropriate.
7. Take on ad hoc tasks such as managing test scheduling and supporting regulatory exam requests etc.

Critical Factors to Success:
1. Demonstrated willingness to take initiative and act decisively.
2. Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives.
3. Proven ability to effectively interact with all level across the organization including business and control partner leadership.
4. Solid evidence of leadership with the capacity to quickly understand critical linkages and business strategies in a dynamic, ambiguous environment.
5. Strong written and oral communication skills coupled with solid presentation skills. This includes the ability to take, analyze large sets of data concisely and convey messages to leadership and peers. In addition, strong knowledge to build reports, dashboards and metric reporting is desired.
6. Strong attention to detail and superior organizational and follow through skills

Minimum Qualifications
Academic Background: Bachelor’s degree preferred.
Functional Skills/Capabilities: Internal Control/Operational Risk testing, Business self-testing.
Technical Skills/Capabilities: Advanced knowledge using computer software programs and tools such as Office, Excel, PowerPoint, etc.
In depth knowledge of products, procedures and policies relating to the GCS business portfolio is a plus.
Knowledge of Platforms: Hands on experience in ARCHER

Enterprise Leadership Behaviors
Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage

Preferred Qualifications
MS Power Platform, SharePoint, and Tableau knowledge is preferred

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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