American Express

Lead Analyst

Posted On

Feb. 24, 2026

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

March 22, 2026

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Key Responsibilities
Managing Oracle Operations process includes customer query, managing inbound & outbounds and application access.
Support all Maintenance related activities in Oracle GL (EBS & Fusion) and associated modules like AHCS, Essbase etc.
Support transition of Oracle EBS processes to Oracle Fusion cloud
Ensure compliance with agreed SLA, internal guidelines, accounting policies/ protocols and managing internal and external audits.
Ensure process health through metric-based governance.
Support and participate in the process standardization, automation, and continuous improvement initiatives including business partner and customer initiatives.
Collaborate with key stakeholders - Process Owners, Product owner, Technology partners.
Always ensure Financial Integrity and proactively identifying risks.
Qualification, Experience and Critical Skills
B.COM/B. Tech/ with a minimum of 2-3 years of experience.
Strong experience in Oracle Cloud ERP (Financials - GL, AHCS, Projects etc.) implementation and/or support
Good functional knowledge of Finance specifically in the areas of financial accounting and reporting
Project & Change management exposure, including establishing new processes.
Excellent verbal and written communication skills, coupled with strong customer management experience
Flexible to work in shifts as team require to have 24x7 support especially during the month close

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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