Capgemini

Presales SDWAN || 9 to 12 Years || Gurgaon

Posted On

June 20, 2025

Location

Gurgaon, Haryana

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

July 9, 2025

Job Description

Job Description: A Pre-sales Technical support specialist will be responsible for technical enablement and providing technical/pre-sales help to Cisco Account Managers, System Engineer and other members of field sales teams for driving product sales.

Job Responsibilities
1. Liaison with field sales teams to conduct competitive feature analysis & clearly highlight Cisco solution strengths in a competitive environment.
2.Identify and position Cisco And/Or OEM networking solutions and establish value proposition
3.Educate field sales staff on technical capabilities and features of proposed Cisco solutions & products
4.Having clear understanding of complementary SKU to create Bill of Material (BOM/BOQ) and present to sales organization
5.Develop over all technical & communications competency for successful pre-sales technical support to field sales organization
6.Building Influential Relationships: Working collaboratively with Cisco Sales – Account Team members, PSS & channel partners to meet business goals and objectives
7.Effectively deliver off-site enablement & KT sessions to drive product awareness and increase adoption rates
8.Effectively collaborate with other team functions to ensure requester is adequately equipped to position and defend Cisco solutions
9.Martian and present KPI and statistical data for sales performance, Win/Loss analysis and revenue as and when required

Essential:
Prior Pre-Sales OR Solution Designing OR Troubleshooting or Implementation experience Prior experience of Voice based technical support
Proficient in MS Office Suite
Excellent in Time Management & Problem Solving

Technical skills: Wireless, Wi-Fi 6/6E, LAN, WAN, SDA, SD-WAN, Switching, Routing, SASE

Mandatory Skills: Networking background with expertise on ANY one OEM – Huawei, Cisco, HPE/Aruba, Fortinet, Arista, or Extreme Networks
Certification: Any networking domain Professional level certification in OEMs like Cisco, Huawei, HPE, Juniper, Fortinet. Preference will be given to CCNP certified professionals.

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