American Express

Associate-Digital Product Management

Posted On

June 4, 2025

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

June 29, 2025

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Business Overview:

Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation.

A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams.

Job Responsibilities:

There are diverse set of roles within the Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below:

(1) Product Development – Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies. Collaborate with multiple business stakeholders, technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects. Manage the implementation of critical products, drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying requirements on technical acumen – from Low-Code tools to Pro-Code programming skills.

(2) Product Management – Solve complex business problems by ideation, development & ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.

(3) Data Steward – Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change.

(4) Data Governance – Planning or facilitating the execution of Data Risk management and governance requirements to ensure compliance of CFR data with enterprise governance and data related policies. Close collaboration with policy owners, enterprise governance & product teams, CFR Data Stewards, Data custodians (and/or Operational Excellence teams) to execute requirements for managing Data Risk and provide subject matter expertise for remediation of Data Risk Issues. Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house.

The selected candidate will be allocated to one of these roles depending on the fitment and business needs.

The role will entail some of the below responsibilities: -

· Develop robust data management, data integration and data quality processes by leveraging best-in-class technology

· Innovate with a focus on developing newer and better approaches using big data technologies

· Find innovative techniques to bring scale to critical initiatives and enhance productivity

· Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable building of new capabilities, modules, and maintenance of existing assets.

Qualifications and Skills Required:

0-2 years of relevant experience preferred
Strong analytical and problem-solving skills
Hands-on experience on Big-data, SQL will be preferred
Effective communication and interpersonal skills
Ability to work effectively in a team environment
Ability to learn quickly and work independently with complex, unstructured initiatives
Ability to challenge the status quo and drive innovation
Good Programming skills, Knowledge of GCP native tools and other platforms will be preferred.
Prior experience of product development, Data analytics, governance or stewardship will be an added advantage

Job Location: Hybrid (Gurgaon)

Timings: Mon-Wed: 1 - 9:30pm IST

Thu: 11 - 7:30pm IST

Fri: 8:30am-5pm IST

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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