Google

Account Manager, Google Customer Solutions, Engage

Job Description

  • Manage a portfolio of customers alongside account managers to deliver against goals, while prioritizing and delivering an excellent experience to customers.
  • Establish credibility with executives and act as a trusted consultant to expand their advertising investment, understand business drivers, identify opportunities for growth, manage risks, and create multi-quarter plans for business growth.
  • Drive business growth partnerships, business planning/strategy, review, and education for customers.
  • Drive customer growth and contribute to overall team success.
  • Partner with cross-functional teams to enable customer growth.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in sales, advertising, account management, or marketing.

Preferred qualifications:

  • Experience in leading and managing multiple projects.
  • Knowledge of traditional and online marketing strategy and products across all digital advertising product areas.
  • Knowledge of the local market.
  • Ability to think about issues and develop recommendations or action plans.
  • Excellent problem-solving skills.
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in sales, advertising, account management, or marketing.

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.


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