Amazon
Capacity Planning PM , Fraud Prevention
Job Description
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience. Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Review Team designs and implements policies, tools and technology innovations to protect customers. We are looking for an Workforce Management (WFM) Capacity Planning Program Manager.
Key Responsibilities:
Develop and own Partner STFs that effectively deliver volume requirements by site to consistently achieve service level commitments.
Leads Monthly and Quarterly R&O exercises with business and finance.
Leads OP1 and OP2 exercises with business and finance.
Leads weekly STF review meetings detailing the volume requirements for next week and providing direction to the partner sites on optimizing or revising commits where needed.
Manage partner allocation setting in our GACD systems in conjunction with the TASA team.
Responsible for optimizing current reporting for partner daily variances.
Reviews and processes partner hours of operations and new requests for hoop change requests.
Performs ongoing analysis of current partner commits and forecast and efficiencies to ensure proper staffing in partner skills 24X7 - 2+ years of program or project management experience
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Jobs at Bangalore
Capgemini
Elastic Search Developers | 6 TO 12…
Experienced Professionals
Bangalore, Karnataka
Last Date: May 21, 2025
Amazon
Business Analyst, Amazon Wholesale …
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 13, 2025
Amazon
Brand Marketing & Creative Mgr, Sto…
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 13, 2025
Razorpay
Senior Analyst - Content Operations
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 17, 2025
Virtusa
Senior Automation Engineer
Full Time
Bangalore, Karnataka
Last Date: June 30, 2025
Capgemini
WAS Admin | 6 to 12 Years | Bangalo…
Experienced
Bangalore, Karnataka
Last Date: May 21, 2025
More Jobs at Amazon
Amazon
Software Dev Engineer, AWS Commerce…
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 20, 2025
Amazon
Data Center Engineering Operations,…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 20, 2025
Amazon
Senior Cloud Architect, Global Acco…
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 20, 2025
Amazon
SDE 2, Amazon Hub
Freshers/Experienced
Gurugram, Haryana
Last Date: May 20, 2025
Amazon
Software Development Engineer, UTR,…
Freshers/Experienced
Gurugram, Haryana
Last Date: May 13, 2025
Amazon
Sales Specialist, Direct Sales
Freshers/Experienced
Surat, Gujarat
Last Date: May 20, 2025
Amazon
Software Quality Assurance Engineer
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 20, 2025
Amazon
Quality Assurance Engineer II, Paym…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 13, 2025
Amazon
Sr. Cluster Manager , Quick Commerce
Freshers/Experienced
Gurugram, Haryana
Last Date: May 20, 2025
Amazon
IT Support Mgr II
Freshers/Experienced
Pune, Maharashtra
Last Date: May 20, 2025
Amazon
Receivables Finance Manager, FinOps…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 20, 2025
Actively Recruiting Companies at Bangalore, Karnataka