Amazon

Applied Scientist, Disputes Management

Job Description

Are you passionate about applying machine learning and statistical modeling to revolutionize financial systems that handle billions of dollars in transactions?

Our team faces a unique challenge: developing intelligent systems to process, analyze, and derive insights from massive financial datasets generated across Amazon's global operations. This includes millions of customer transactions, vendor payments, inventory movements, commission calculations, and tax collections across hundreds of jurisdictions worldwide.

As an Applied Scientist, you will:

Design and implement novel machine learning solutions for complex financial problems
Work with large-scale distributed systems and real-time data processing
Develop automated decision-making systems for financial workflows
Create scalable algorithms that balance accuracy, latency, and computational efficiency
Collaborate with software engineers to productionize ML models

The ideal candidate will have:

Experience in machine learning, statistical modeling, and data analysis
Experience with large-scale distributed systems and cloud computing
Proven track record of solving complex analytical problems
Excellence in scientific programming (Python, R, or similar)
communication skills to collaborate with cross-functional teams
Passion for mentoring and technical leadership

You'll join a team that values innovation and scientific rigor, working alongside world-class engineers and scientists. You'll have the opportunity to influence the architecture of next-generation financial systems while solving novel problems in machine learning and automated decision-making.

Key job responsibilities
The ideal candidate will have:

Experience in machine learning, statistical modeling, and data analysis
Experience with large-scale distributed systems and cloud computing
Proven track record of solving complex analytical problems
Excellence in scientific programming (Python, R, or similar)
Communication skills to collaborate with cross-functional teams
Passion for mentoring and technical leadership

About the team
The Disputes management team manages systems handling vendor billing disputes across Amazon's global operations. These disputes arise from invoice matching discrepancies, resulting in short payments due to quantity and price variances, as well as receivables from vendor returns and other deductions.

The Dispute Management System enables dispute creation through multiple channels (Vendor Central, FinOps Central), provides automated research and recommendations, and facilitates communication between vendors and FinOps analysts.

Our platform streamlines the entire dispute lifecycle, from initial filing through final resolution, ensuring accurate handling of financial claims while maintaining strong vendor relationships.- PhD, or Master's degree and 5+ years of CS, CE, ML or related field experience
- Experience programming in Java, C++, Python or related language
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing


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