Amazon

Associate - Italian

Posted On

April 30, 2025

Location

Bangalore, Karnataka

Experience Level

Freshers/Experienced

Job Type

Editorial, Writing, & Content Management

Apply By

July 1, 2025

Job Description

Job Profile:

An Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, third party marketplaces, eCommerce platforms, web services for developers.

Associate level is the entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

Roles and Responsibilities:

· Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards.
· Understand and correctly use Amazons Systems Platform (RSP) to support vendors and buyers in enhancing the selection on Amazons online catalog.
· Maintain records of day-to-day work by updating trackers to reflect work done.
· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
· Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information.

Skills and Competencies Required:

· Proficiency in Italian: B1 and above or BA/MA in French
· Excellent written and oral communication skills in English.
· Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely.
· Basics in MS Excel
· Strong analytical skills Ability to do high school level arithmetic.
· Familiarity with navigating the internet research techniques on the internet and finding required information quickly.
· Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates' ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.
· Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information.
Flexibility in working in shifts and working hours.- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

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