Capgemini

SQA | 4 to 12 Years | Mumbai, Pune & Bangalore

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

  • Extensive experience of process definition and implementation covering various life cycles Development / Maintenance / Transformation / Improvement / Innovation;
  • Perform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirement;
  • Building Process awareness in Engagement - Provide necessary process training, walkthrough of the processes and templates, assisting in Tools Setup;
  • Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer’s expectations;
  • Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction, FMEA effectiveness, Six Sigma Initiatives, Early Alerts etc;
  • Monthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the management.
  • Ensure readiness of the account project for internal and external audits
  • Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management

Primary Skills

  • Must have implementation experience of Quality frameworks and Delivery Excellence methodology used in Quality Management and IT industry;
  • Sound Knowledge of delivery methods and frameworks (Project & Service Management, Agile, ITIL);
  • Good understanding of industry best practices and its implementation;
  • ISO 9001 

Secondary Skills

  • Clear understanding of various IT industry best Standards, frameworks and models ISO 20000, CMMi, Agile, Lean & Six Sigma, ITIL, ASM, DevOps, SAFe;
  • Participate / Conduct focus reviews and deep dive reviews of critical projects;
  • Knowledge sharing and guidance to team member.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. 


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