Capgemini

Senior OSS Integration Specialist | 6 TO 10 Years | Bangalore

Job Description

Job Description

We are seeking a highly skilled Senior OSS Integration Specialist to lead the integration of diverse network and security monitoring tools into our Operational Support Systems (OSS) using ElasticSearch, REST APIs, and agent-based methods. This role involves designing, developing, and maintaining integrations with platforms such as SolarWinds, Cisco Meraki, Ruckus, Versa, and Fortinet to support real-time monitoring, alert correlation, and data visualization.

The ideal candidate has deep experience in OSS environments, strong knowledge of modern APIs, and the ability to work hands-on with ElasticSearch and data pipelines to deliver scalable, high-performance integrations for NOC/SOC visibility.


Key Responsibilities:

  • Lead OSS integration initiatives for network/security tools including SolarWinds, Meraki, Ruckus, Versa, and Fortinet.
  • Develop and maintain API- and agent-based connectors to collect, parse, and normalize telemetry and alert data.
  • Ingest structured and unstructured data into ElasticSearch, ensuring scalability, indexing efficiency, and query optimization.
  • Collaborate with NOC, SOC, and DevOps teams to map data sources to operational dashboards and workflows.
  • Design and implement custom ElasticSearch indices, visualizations (Kibana/Grafana), and alert rules.
  • Work with event correlation engines to enrich, deduplicate, and route actionable alerts.
  • Create integration documentation, SOPs, and troubleshooting playbooks.
  • Monitor performance and ensure high availability of the data pipelines and integrations.
  • Stay updated on new features of target platforms and ElasticStack to continuously enhance integration capability.

Support incident resolution and RCA through real-time and historical data correlation.

Primary Skills

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
  • 7+ years of experience in OSS/NMS system integration or network tools engineering.
  • Strong hands-on experience with ElasticSearch, Logstash, Beats, and Kibana.
  • Proven experience integrating tools such as:
    • SolarWinds (NPM, NCM, SAM)
    • Cisco Meraki APIs
    • Ruckus SmartZone
    • Versa SD-WAN Analytics
    • Fortinet Security Fabric (FortiGate, FortiAnalyzer)
  • Proficiency in developing REST API clients (Python preferred) for data ingestion and control.
  • Deep understanding of SNMP, Syslog, NetFlow/sFlow, and telemetry standards.
  • Familiarity with message brokers (Kafka, RabbitMQ) and data processing pipelines.
  • Ability to design efficient data models for time-series and log/event data.
  • Strong troubleshooting skills across application, network, and data layers.

Preferred Qualifications:

  • Experience with ElasticSearch service scaling (e.g., sharding, ILM, hot-warm architecture).
  • Knowledge of security frameworks and network compliance standards (e.g., ISO 27001, NIST).
  • Experience integrating with ITSM tools (e.g., ServiceNow) for alert automation and incident creation.
  • Certifications such as Elastic Certified Engineer, Fortinet NSE, Cisco DevNet, or SolarWinds SCP.


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