Capgemini

ServiceNow ITSM Developer

Posted On

Feb. 3, 2026

Location

Bangalore, Karnataka

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

Feb. 25, 2026

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Design and develop custom applications and modules within ServiceNow.Configure workflows, forms, fields, and UI policies to support ITSM processes.
Customize ServiceNow using JavaScript, Glide scripting, HTML, CSS, and APIs.
Implement and optimize ITSM modules such as Incident, Problem, Change, Request, and Knowledge Management.Align solutions with ITIL best practices.
Integrate ServiceNow with external systems using REST/SOAP APIs.
Automate workflows and business processes using Flow Designer and scripting.

Your Profile

Hands on experience in IT service management process design
Overarching understanding of ServiceNow Enterprise product suiteFundamental understanding of the key technologies relevant to the ServiceNow integration solutions.
Ability to apply business concepts into a technical solutionWeb portal development skills, such as HTML, CSS, Angular JS, bootstrap.
Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB
ServiceNow ITSM with CSA OR CAD Certifications in ServiceNow.
ServiceNow Migration/IntegrationScripting experience - JavaScript/Client Script/Server Script.

What you'll love about working here

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.
You will also get personalized career guidance from our leaders.
You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

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