Amazon

Sr. Program Mgr - External Fulfilment Programs, External Fulfilment

Posted On

Feb. 7, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Project/Program/Product Management--Non-Tech

Apply By

Aug. 12, 2025

Job Description

Amazon is looking for a motivated individual for the profile of Sr. Program Manager as part of External Fulfilment Seller Operations team. The Program Manager will lead Seller Flex and Direct Fulfilment programs to drive efficiency, reduce defects, and enhance the overall seller and customer experience. The leader will work at a cross section of product and program implementation. Reporting to head of EF Programs, this role will be responsible for overseeing the implementation of short-term and long-term initiatives across supply chain and operations. This is a critical role that will have a significant impact on the efficiency and reliability of EF Network. This role will require the ability to work effectively in a fast paced, startup environment, partnering with others as needed, and the ability to exercise sound judgment solving novel problems without clear direction from leadership. The role is like an internal consulting role where the incumbent will drive large high impact projects in External fulfilment supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or speed improvement initiatives, launching exciting new supply chain models.
The successful candidate has demonstrated the ability to solve complex logistics challenges, possesses bias for action and will have the opportunity to drive transformative changes and shape the future of this strategic fulfilment channel.

Above all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny.

Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth.

“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”

Key job responsibilities
1) Responsible for working with Operations, Category, Product teams, Finance, Supply chain execution, transportation and other Amazon teams to identify pain points and scope out large high impact projects
2) Responsible for driving cost benefit analysis and go/no-go decisions on various initiatives
3) The program manager will develop a roadmap and metrics to measure progress of the initiative they own.
4) Liaise across functions to drive their project and help clear issues and bottlenecks.
5) Work with technology teams to scope out and drive any tech changes that are needed.
6) Leading in ambiguous scenarios and help stakeholders taking right decision
7) Identify the right supply chain model (low cost and high reliability) .
8) Understand how this landscape is moving across competitions and what customers are expecting from us.
9) Proactively identify tech needs- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

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