
Added Today : 24
Expired Today : 13
Amazon
At Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes to join us as Workforce Scheduling Specialist for STAR vertical.
The ideal candidate has a positive attitude and is a result oriented individual with willingness to work in a 24/7 environment. Candidate should be able to clearly understand in-scope and out-scope for delivering end product or service, ensures in time delivery of product or service as per customer expectations without gold plating. Creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste. Clearly communicates to all stakeholders the Timeline, description of end product or service quality, risks and resources needed and is also able to write narratives.
If Successful the candidate will work towards reducing staffing GAPs using both strategic and analytical abilities to make sure we always have right amount of employees staffed at the right times. And along with ensuring maximum productive utilization of the available staff.
Key job responsibilities
Key Responsibilities:
• Create best capacity plan for business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, and Cost Effectiveness.
• Develop and improve forecasting models using data analysis and statistical tools.
• Mitigate capacity risks by managing dependencies across multiple operating units. Clearly communicate dependencies and manage/track exceptions.
• Participate in wider STAR projects and initiatives. Candidate will own providing optimal workflow and planning solutions for upcoming initiatives.
• Coordinate with Operations, Capacity Planning and Finance teams to analyze historical data and forecast demand. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators.
• Support local site management to optimize staffing requirements. Manage SLA through Phone/Email routing and monitoring systems and provide recommended workflow options and directives to maintain acceptable SLA.
• Fully leverage existing technology and build new scheduling platforms and models to help business achieve success.
A day in the life
- 2+ years of program or project management experience
Oracle
Oracle Fusion Consultant - HCM/ERP/…
Professional
Bengaluru, Karnataka
Last Date: Aug. 26, 2025
Oracle
Principal Technical Account Represe…
Professional
Bengaluru, Karnataka
Last Date: Oct. 19, 2025
Oracle
Systems Analyst 3-Support
Professional
Bengaluru, Karnataka
Last Date: Aug. 18, 2025
Amazon
Business Analyst I, AOP - Perfectmi…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 1, 2025
Amazon
Application Engineer, Sapien
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 24, 2025
Oracle
Principal Software Developer
Professional
Bengaluru, Karnataka
Last Date: Oct. 13, 2025
Product Manager, Google TV Mobile A…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 3, 2025
Oracle
Consulting Technical Manager- FCCM
Professional
Bengaluru, Karnataka
Last Date: Sept. 21, 2025
Oracle
Senior Cloud Operation Engineer
Professional
Bengaluru, Karnataka
Last Date: Aug. 11, 2025
Oracle
Principal/Senior Principal EBS Fina…
Professional
Bengaluru, Karnataka
Last Date: Sept. 22, 2025
Amazon
Account Manager - EN, LCS UK IC
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 24, 2025
Amazon
Finance Manager, Category Finance
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 1, 2025
Amazon
Finops Analyst, Collections Team
Freshers/Experienced
Pune, Maharashtra
Last Date: July 1, 2025
Amazon
Sponsored advertising ops specialis…
Freshers/Experienced
Bangalore, Karnataka
Last Date: June 24, 2025
Amazon
Sr. Administrator, Appeals
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Software Development Engineer II, …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 1, 2025
Amazon
Program Manager, Selection Expansion
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: June 24, 2025
Amazon
Software Development Manager, Alexa…
Freshers/Experienced
Bangalore, Karnataka
Last Date: June 24, 2025
Amazon
Program Manager , Buyer Risk Preven…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 24, 2025
Amazon
Account Manager, Amazon Business Ad…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 1, 2025
Amazon
Sr. Software Development Engineer, …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 24, 2025
Amazon
Senior Software Development Enginee…
Freshers/Experienced
Bangalore, Karnataka
Last Date: June 24, 2025
Amazon
Business Intelligence Engineer, RBS…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: July 1, 2025