Amazon
Investigations Specialist
Job Description
Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon’s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.in's customer centric focus applied to the Merchant experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met.
Key job responsibilities
Responsibilities include, but are not limited to:
Running investigations and manual research into reimbursement requests, making decisions based on existing process and analyzed data. By leveraging operational tools, you’ll be able to dive deep into each case, handling the end-to-end process with precision and expertise.
You’ll communicate internally with respective teams, and through data analysis and critical thinking, you’ll make your own judgements, escalating actions as needed that might deviate from the standard process. This means you’ll have the opportunity to identify areas to improve process, whether that be making enhancements or alleviating pain points.- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Jobs at Bengaluru
Oracle
Senior Cloud Consultant - Cloud Fin…
Professional
Bengaluru, Karnataka
Last Date: July 30, 2025
Oracle
Cloud Manager - Delivery Financials…
Professional
Bengaluru, Karnataka
Last Date: July 14, 2025
Oracle
Customer Success Specialist, CSS Pl…
Professional
Bengaluru, Karnataka
Last Date: Oct. 21, 2025
Amazon
Visual Design Associate, Prime Vide…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 27, 2025
Oracle
Oracle Application Senior Developer…
Professional
Bengaluru, Karnataka
Last Date: Sept. 14, 2025
Oracle
Principal Engineer - OCI,FMW, ONM, …
Professional
Bengaluru, Karnataka
Last Date: Sept. 20, 2025
Data and Analytics Consultant, Goog…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 22, 2025
Oracle
Site Reliability Developer 4
Professional
Bengaluru, Karnataka
Last Date: June 9, 2025
More Jobs at Amazon
Amazon
FinOps Analyst - AR
Freshers/Experienced
Pune, Maharashtra
Last Date: May 27, 2025
Amazon
Leadership & Dev Spl II (HYD), Trai…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 27, 2025
Amazon
Digital Associate, Ring Data Engine…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: May 20, 2025
Amazon
Front End Engineer, Amazon Pay
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 20, 2025
Amazon
Sr.FinOps Analyst, Payroll FP&A, Pa…
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 27, 2025
Amazon
ML Data Associate-II
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 27, 2025
Amazon
Senior RTL Design Engineer, Hardwar…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 27, 2025
Amazon
Finance Mgr, Fin Bus Integ, FOAA, F…
Freshers/Experienced
Pune, Maharashtra
Last Date: May 20, 2025
Amazon
Network Development Engineer , OTN
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 13, 2025
Amazon
Software Dev Engineer, Amazon Unive…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: May 13, 2025
Amazon
Frontend Engineer, Send To Amazon T…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 13, 2025
Amazon
Support Engineer III, SPFT
Freshers/Experienced
Bangalore, Karnataka
Last Date: May 27, 2025
Actively Recruiting Companies at Bengaluru, Karnataka