Amazon

PXT Program Leader, INOPS

Posted On

March 14, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Human Resources

Apply By

May 13, 2025

Job Description

As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on engagement, people experience, technology and innovation.

The PXT program leader is a role that drives strategy, inclusion and engagement. You will own shaping and sustaining a positive team culture for all employees. You will have the autonomy to innovate and deploy strategies focused on creating inclusive experiences. You will work with a wide set of stakeholders, leverage data, policy, process, communication and experience to drive excellence throughout the employee lifecycle and meet and exceed people and organizational goals.
To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details, collaborating across many teams, levels, and situations.

Key job responsibilities
- Lead your team to mitigate risks, leverage company tools appropriately, make high-judgment decisions and elevate the employee experience every day.
- Partner with Business Leader(s) and jointly own the decisions for all people related matters. Create a culture of engagement where employees feel safe, valued, supported and respected. Leverage your HR knowledge and experience to make recommendations and decisions.
- Coach and develop all levels of the HR team and operations partners. Establish talent management and development mechanisms, and hold teams accountable to equitably selecting, retaining, developing, and optimizing the performance and engagement of their teams. Act quickly when performance is not meeting expectations and effectively prioritize performance conversations.
- Stay up-to-date on employee sentiment. Routinely review employee sentiment data using company tools, reporting and feedback mechanisms to understand trends, inform decisions, and address opportunities negatively impacting culture. Hold leaders and teams accountable to delivering a positive employee experience and implement action plans to drive engagement.
- Champion, lead and follow-up on organizational and operational change. Engage with your team often, manage stakeholder relationships, remove barriers that impede adoption of change, and model positive change management behaviors.- Bachelor’s degree, or equivalent experience
- 8+ years of experience in an HR generalist leadership role in site/factory experience
- Experience in coaching senior leaders and managers, and strong talent assessment skills
- Experience working with global teams, and driving organizational change initiatives and developing talent management plans for a global organization

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