Amazon

Program Manager, Amazon pay

Posted On

May 7, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Business & Merchant Development

Apply By

May 27, 2025

Job Description

We’re looking for an experienced professional who wants to help drive the future of digital payments. Amazon Pay enables millions of Amazon customers to shop easily and securely at participating merchants across India.

We are looking for a candidate who has experience listening to customers, developing scalable programs for online customer-facing experiences that customers love, and working with technical teams to get things done in a fast paced environment. Work with various external partners as well to achieve business objectives.They will play a large role in the product strategy, vision, and roadmaps to execute various payments acceptance products and features.

Key job responsibilities
Responsibilities:
a. Set up processes and implement changes as per processing/acquiring agreements and amendments across merchant acceptance
b. Define and manage processing rails- routing logic and MID configuration across Marketplace, LPA, Boson and HFC.
c. Manage implementation of initiatives with banks/processors
d. Adoption GTM: Work with banks, processors to drive adoption of specific payment experiences
e. Liaison with External Stakeholders: Work with Networks, Banks, Processors & Technical Service Providers to set up business rates/deals
f. Controllership-Manage reconciliation, invoicing, partner payouts and receivables
g. Optimize traffic distribution across processors to optimize for PSR & COP (peace time and ART)

About the team

Core Payments team takes care of acceptance of all digital payment options on APay including driving Cost saving initiatives,managing processors, banks & TSPs,driving PSR and Payment Experience .
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

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