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Amazon
If you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Events Operations Associate is an amazing opportunity for a role that lies at the intersection of your interests. With broadcast agreements around the world including the NFL’s Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Advertising is a crucial part of our success in Live Sports. We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences. The ideal candidate would have experience in booking and trafficking campaigns, creative management, order activation and other adjustments needed for successful campaign launches. The Live events Operations Associate will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules. Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.
Key job responsibilities
Maintain the highest standards around campaign fulfillment.
Manage platform success ensuring campaigns are within SLA and accurate
Execute campaigns by booking, trafficking and working with creatives.
Communicate the status of campaign to key global partners and also adjust creatives or IKVs as needed.
Proactively troubleshoot, solve problems and escalate as needed.
Create weekly/monthly campaign reports.
Take on ad-hoc projects to improve processes and maintain ad serving capabilities.
Partnering with key stakeholders to define, identify and influence the development of new initiatives.
Creating best practices by putting forth improvement ideas.
Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation.
Technical Requirements: The job specification could benefit from more specific technical requirements, such as familiarity with particular ad serving platforms or tools commonly used in the industry such as Salesforce, OMS, Rodeo
Quantifiable Metrics: Accuracy goal to be met month on month
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- 2 or more years of Advertising or similar experience in a related field.
- General understanding of online advertising processes and Live TV Ad Scheduling which includes any specific knowledge of sports broadcasting or live event advertising.
- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.
- Strong communication skills (verbal and written).
- Ability to troubleshoot technical issues.
- Problem-solving and organization skills.
- Flexibility to manage late changes and react to schedule amendments
- Strong research skills.
- Experience collaborating with global stakeholders, SMEs, front-line/specialty managers and front-line/specialty associates
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