Amazon

Sr. Program Manager, WWOS

Posted On

June 13, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Investigation & Loss Prevention

Apply By

July 1, 2025

Job Description

International Security and Loss Prevention (INTL SLP) team is seeking highly skilled, motivated and passionate security professional to deliver results in the capacity of Senior Program Manager – SLP Network Losses (NL). The Senior Program Manager – SLP (NL) shall develop and implement long-term shrink reduction strategies for INTL SLP Operations. The individual shall collaborate with Operations (Ops) network losses program, finance and relevant partner functions to drive initiatives and actions to reduce losses/business waste in the network. The individual shall prepare and develop workable plans to deliver on organizations OP goals. The role is cross-functional requiring deep collaboration and influencing ability with stakeholders from business functions.

Key job responsibilities
Key responsibilities include but not limited to :-

 Develop, assign and communicate OP2 goals in line with network losses program.
 Develop means and mechanisms to help field teams execute global/regional shrink and loss prevention goals.
 Shall possess the capability to build or create metrics or dashboards which assists in reviewing INTL SLP KRA’s
 Identify forward looking path and make diligent trade-offs on short verses long-term needs in a fast-paced, dynamic operational environment.
 Leads independently with limited guidance, but influences and negotiates effectively. Works actively to overcome barriers. Act as a business enabler for all Field and Program teams.
 Benchmark best practices. Utilize continuous improvement techniques to evaluate current and future security services, processes, and initiatives. Shall possess working knowledge of project management and Lean Six Sigma methodology.
 Shall possess excellent and demonstrated ability in written and verbal communication, track delivery of OP2 projects, write OP and 3YP (Three Year Plans).
 Be a quick learner and possess the ability to deliver results effectively under ambiguous situations.
 Shall possess in-depth knowledge of physical security procedures, non-confrontational interview techniques and surveillance systems and be a subject matter expert in meetings representing SLP.

A day in the life
The Overall objective of this role is to develop, implement and drive strategies that prevent theft/losses in the network through effective engagement across functions. The individual shall be well versed with data analysis to review shrink performance, identify root cause, developing mechanisms, drive corrective actions to reduce losses. The individual shall engage, influence relevant field teams, analytics and program teams on SLP performance against OP2 goals and drive mechanisms to deliver results. Analyze modus operandi’s, identify vulnerabilities, prepare tactical and strategic plans to mitigate losses in the network. - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

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