Amazon

Sr. Program Manager, IN AMXL

Job Description

As a Supply Chain Manager within IN-AMXL Sales and Operations Planning (S&OP), this role leads the demand & fulfilment planning for BAU and High Volume Events across all miles of AMXL fulfilment, including transportation. You will be a team leader, having the opportunity to own supply chain planning at the highest level for Amazon’s fulfillment business. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, demand planning, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.

The Supply Chain Manager will work in a fast-paced, fluid environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels – from warehouse associates to various Amazon Directors and VPs. In this role, a S&OP Program Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of short term execution and long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can fulfill more products to our customers in a safer, faster, more efficient, and more cost-effective manner.

Key job responsibilities
- Demand & fulfliment planning for all miles, including transportation and 3P - measured as a function of forecast accuracy.
- Inbound inventory planning and execution for the network.
- Short term planning for all 52W of the year and High Volume Events.
- Anchor projects and business critical workstreams for driving execution at scale, in partnership with peers across Operations, Categories, Finance and Product/Tech teams.
- Demonstrate strong Customer focus
- Make sound business judgments to drive both tactical as well as strategic improvements
- Own programmatic execution and the detailed and strategic levels
- Identify, prioritize, and implement processes to eliminate defects in the supply chain
- Create, develop, and drive solutions that lead to a richer end to end customer experience
- Execute thorough root cause analysis and deliver results
- Successfully operate and influence in a cross-functional capacity
- Data mine by leveraging SQL/Python to influence key business decisions- 5+ years of supply chain experience
- 2+ years of change management experience
- 2+ years of communicating with and presenting to executive and senior audiences experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience
- Experience implementing repeatable processes and driving automation or standardization
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)


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