Amazon

Software Development Manager, Crossborder CX and Personalization Tech

Posted On

July 2, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Software Development

Apply By

July 22, 2025

Job Description

Lead a team revolutionizing how millions of customers shop globally on Amazon as the Software Development Manager for Cross Border Customer Experience. We're building solutions that enable customers worldwide to easily discover and purchase products across Amazon's global marketplaces through sophisticated marketing, personalization, and localization technologies.

This is an opportunity to:

1. Shape the technical direction of global e-commerce features that make international shopping feel local and effortless
2. Drive solutions that help customers worldwide access Amazon's vast selection of products
3. Foster a culture that combines customer obsession with technical innovation
4. Develop world-class engineering talent

If you're passionate about solving complex technical challenges at global scale and leading teams that create exceptional customer experiences, we want to hear from you. Join us in transforming how the world shops across borders.

Key job responsibilities
1. Lead and mentor a high-performing engineering team developing cross-border shopping experiences used by millions of customers daily
2. Drive technical solutions for personalized recommendations, marketing, and localized experiences supporting multiple languages, currencies, and payment methods
3. Architect scalable, high-performance systems that power our international shopping experience
4. Balance technical excellence with business goals to define and execute our global expansion strategy
5. Work across frontend and backend systems
6. Collaborate with business stakeholders to identify opportunities that fuel our growth
7. Build and maintain distributed systems in a complex, multi-tiered environment
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

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