Amazon

Program Manager I, IN AMXL

Job Description

Job Description:
As a PM I in AMXL Supply Chain team, you will have the opportunity to solve business and customer centric problems to improve the efficiency/cost and speed of fulfilment for the Heavy & Bulky channel. In this role you will partner with stakeholders across business and operations verticals, to solve complex technical problems - preferably with simple but scaleable solutions.

Supply Chain managers are take customer anecdotes seriously, are data driven, create & leverage mechanisms to create scalable solutions that eliminate ambiguities. They are comfortable working in teams having advanced analytical, mathematical, and quantitative requirements.

Basic qualifications
1. At least 4 years of experience in a top tier company driving programs or projects.
2. Supply Chain background preferable but not mandatory. We hire for core skills, not specializations.
3. Bachelor’s degree in Computer Science, Physics, Mathematics, Statistics, Engineering, or similar.
4. Ability to grasp the operational concepts of customer order flow across all miles with different volume and demand patterns.
5. Able to manage a business that operates 24/7 and commit the time required to get the job done.
6. Business analysis and partnership across Amazon with AFT, SME and Operations leaders to develop new operating opportunities.
7. Regularly monitor performance markers drive continuous improvement to optimize process consistency, cost and customer experience.
8. Ability to deal with ambiguity, take high confidence assumptions or seek help/elevate discussions wherever required to deliver results.
9. Ability to back-up narratives and decisions with data.
10. High degree of ownership, self-motivated and have backbone to stand-up for what is right vs. what is easy/comfortable. Able to function independently with limited guidance.
11. You should be able to deal with varied stakeholders and earn their trust. You should have the ability to influence stakeholders upto +1 level without authority and do so by using data and facts.
12. Working knowledge of data mining using SQL, ETL, data warehouse as well as Excel.

Preferred qualifications
1. Strong presentation skills. Ability to independently present narratives and take Qs from stakeholders in open forums.
2. Proficiency in VBA Macro, Quicksight/related dashboard tools, Python, R etc.
3. You should have excellent written communication skills - data oriented & brevity being key words in your style of writing.
4. Direct work experience in e-commerce, warehousing or delivery station operations.- Bachelor's degree or equivalent


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