Amazon

PCP Operations Lead, IN FBA

Posted On

July 17, 2025

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Project/Program/Product Management--Non-Tech

Apply By

Aug. 5, 2025

Job Description

Fulfillment by Amazon (FBA) is an Amazon service for third-party sellers – enabling them to provide fast and efficient delivery to their customers. FBA enables Selling Partners to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25+ years. Within FBA, Partnered Carrier Program (PCP) is the preferred option used by sellers to send their FBA inventory to Amazon Fulfilment Centers (FC).

The IN FBA team is seeking a Program Manager to manage key aspects of PCP, from pick-up of shipments to their delivery at the FC. This role will require basic knowledge of supply chain operations and good stakeholder management. You'll assist in implementing tools and programs to optimize seller experience, channel profitability, defect reduction and support initiatives that drive operational efficiency. You'll work closely with stakeholders in operations, account management, product management, and finance partners across the FBA business.

Key job responsibilities
• Support projects that contribute to profitability while maintaining a seller-focused approach
• Assist in program execution, data analysis, and regular metric tracking
• Perform thorough deep dives to understand root causes and implement short-term and long-term solves
• Analyze performance data and prepare reports for leadership reviews
• Collaborate with cross-functional teams to drive process improvements
• Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN
• Develop frameworks to guide sellers to the right inbound channel

Key job responsibilities
• Support projects that contribute to profitability while maintaining a seller-focused approach
• Assist in program execution, data analysis, and regular metric tracking
• Perform thorough deep dives to understand root causes and implement short-term and long-term solves
• Analyze performance data and prepare reports for leadership reviews
• Collaborate with cross-functional teams to drive process improvements
• Track trends in domain, monitor performance across PCP and other similar channels such as Amazon Freight, SPN
• Develop frameworks to guide sellers to the right inbound channel- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

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