Amazon

Quality Assurance Engineer, Alexa Customers & Technology

Job Description

We are looking for a passionate, experienced QA Engineer to join our team and help us reimagine how to drive quality through gen AI, testing, and efficiency through our product lifecycle. You are expected to have industry-leading technical abilities that enable you to significantly improve product quality, and a deep curiosity to dive into new technologies. The test plans and automated tests you build should expose defects from component and feature integration level to end-to-end customer interactions. We want a QA engineer excited to work across software, hardware, cloud, algorithms, and computer vision, helping us to deliver exciting new lovable products to market.

As a QAE, you will innovate our QA processes and develop repeatable and automatable QA systems. You will work with Product Managers, QAEs, SDETs, and SDEs on our internal technology teams to understand features and technical implementation. You will identify use cases, create test plans, define test strategies, and create manual and automated test cases in order to report to stakeholders on the quality and reliability of our products. You will leverage and evangelize Gen AI and quality best practices. You will own creating and driving the test strategy and enforcing design for testability.

Key job responsibilities
You will join the team of hands-on, proactive, self-motivated and seasoned software quality assurance professionals. In this role, you will:
* Create test strategies, test plans and test cases
* Review user interfaces for conformity and functionality
* Efficiently execute test cases across all functional areas of our products
* Review product user interface for conformity to design guidelines
* Find, isolate, document, regress and track bugs through resolution
* Interpret and report testing results and be a vocal proponent for quality in every phase of the development process
* Work with software development engineers to understand the overall technical architecture and how each feature is implemented
* Engage in code reviews to ensure testability and unit test designs
* Develop automated tests, scripts, and tools to enable CI/CD
* Collaborate across teams to enhance total product quality

Our ideal candidate:
* Enjoys working side by side with partners, colleagues and teams on complex problems
* Is highly effective and thrives in a dynamic environment with multiple, changing priorities
* Passionate for QA and test automation
* Is comfortable with proactive outward communication and technical leadership
* Never shies away from a challenge

What will you do:
As part of our world-class Quality organization, you’ll work closely with product and engineering teams to create test strategies and drive initiatives that ultimately ensure our customers get what they want, when they want. You’ll understand the big picture of how our features and products interact as you navigate through complex designs and code. You will work with development engineers to ensure soundness of design, testability of their code, and determine the best testing and automation approaches. You will contribute to automation frameworks and automate test cases both at the API and UI levels, using Java and other languages. You’ll be responsible for driving the software development process toward quality-centric methodologies.

* Demonstrated track record of delivering test automation, quality requirements, designing functional and performance test suites and producing deliverables that exceed commitments.
* Responsible for the architecture of test automation solutions, discovering current limitations and compatibilities between subsystems, the selection of new concepts and methodology, and the development of major routines and utilities.
* Generation of metrics and information that improve development practices on the team.
* Review and critique of technical requirements and software design specifications and software implementation.
* Instilling best practices for test suite automation and frameworks and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules.- 4+ years of quality assurance engineering experience
- Experience in automation testing
- Experience scripting or coding
- Experience as QA lead on medium to large sized projects
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements


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