Amazon

Principal Product Manager, RBS Growth

Posted On

Jan. 20, 2026

Location

Bengaluru, Karnataka

Experience Level

Freshers/Experienced

Job Type

Project/Program/Product Management--Non-Tech

Apply By

Feb. 10, 2026

Job Description

Amazon strives to be the world’s most customer centric company. To support that, Retail Business services (RBS), Growth which focuses on improving Amazon WW topline by improving CX for our cutomers. This Leader primary goal is to have more people shop on Amazon. They will build a deep understanding of how customers are behaving outside Amazon and their needs. They will lead CX and UX benchmark studies, Customer Surveys and research and Market research to identify these opportunities. They will lead product mechanisms to understand customer and their needs, the defect in CX experience and root cause it and work closely with Tech teams to scale them. They will lead use case launches for these products and also drive conversation with partner teams to integrate these products as CTAs (call to action) for them.
The Principal Product Manager is a bar-raising communicator, both verbal and written, and is a well-respected leader within the business. This role requires the ability to influence across stakeholder teams to drive alignment and requires a highly effective and established leader to navigate effectively and develop the team. This role requires clear articulation of complex problems and proposed solutions and requires high judgement to ensure the right leaders are involved in decisions and regularly informed on progress. This role aligns teams towards clear priorities and advocates for investment delivering large, complex business initiatives, with clear mechanisms that audit progress towards shared goals and regularly reports results to ensure long-term business success. This leader collaborates across VP-level organizations to join forces on shared business priorities.- 10+ years of product or program management, product marketing, business development or technology experience
- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner

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