Amazon

Finance Operations Analyst, India Business Team, FOAA

Job Description

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority.

FOAA is seeking a Finance Analyst to support IBT (India Business team) in daily operational reconciliations for Nodal and Escrow settlements for India Marketplace and e-commerce business.

Key job responsibilities
• Work independently to perform daily, weekly and monthly operations and reconciliations for Nodal and Escrow accounts which are regulated by Reserve Bank of India for Amazon Pay India Private Limited.
• Own the Nodal and Escrow accounts in India Marketplace and ensure Business Metrics are met 100% within defined Service Level Agreement.
• Creating a "No Surprise Environment" and Great customer experience for India Payments stakeholders:
a.Ensure high standards of delivery of reports with timeliness and accuracy.
b.Ensure all issues are flagged off at the earliest, tracked and resolved on a timely basis.
c.Ensure all the reports have maker checker review process and documented evidence.
•Dive Deep into all Nodal and Escrow processes for streamlining, mitigating risks, ensuring regulatory controls and eliminating defects.
•Quality of reconciliations and reporting activities: Quality score for all the reporting activities, reconciliations and accounting activities should be at TTM >=99.4% during 2025 (Four Sigma). - Audit support : All the audit requirements should be delivered timely and accurately.
•Process SOP's to be updated, modified, signed off by IBT and business and compliance leadership (L6+).
•Process Escalation metrics to be updated within SOP for all the activities. - Give back to Amazon community through facilitating trainings or participating in events
•Provide project management update within and across business units to transition new processes and/or permanent solutions to support the business needs.
•Coordinate with external stakeholders like Banks, Payment processors and internal stakeholders like Business and Technology partners to establish and maintain strong communication channels.
•Identify, implement, and adhere to best practices across all regulatory processes and project launches.
•Provide inputs for weekly, monthly and quarterly business reviews in a timely manner.
•Ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended.
•Prepares and reviews complex account reconciliations, financial analysis, and deliverables.
•Drive process improvements required to enhance controls and quality of reconciliations and related processes.


Key job responsibilities
•Own the Nodal and Escrow accounts in India Marketplace and ensure Business Metrics are met 100% within defined Service Level Agreement.
•Prepares and reviews complex account reconciliations, financial analysis, and deliverables.
•Drive process improvements required to enhance controls and quality of reconciliations and related processes.
•Coordinate with external stakeholders like Banks, Payment processors and internal stakeholders like Business and Technology partners to establish and maintain strong communication channels.
•Dive Deep into all Nodal and Escrow processes for streamlining, mitigating risks, ensuring regulatory controls and eliminating defects.
•Creating a "No Surprise Environment" and Great customer experience for India Payments stakeholders:
a.Ensure high standards of delivery of reports with timeliness and accuracy.
b.Ensure all issues are flagged off at the earliest, tracked and resolved on a timely basis.
c.Ensure all the reports have maker checker review process and documented evidence.


Key job responsibilities
•Own the Nodal and Escrow accounts in India Marketplace and ensure Business Metrics are met 100% within defined Service Level Agreement.
•Prepares and reviews complex account reconciliations, financial analysis, and deliverables.
•Drive process improvements required to enhance controls and quality of reconciliations and related processes.
•Coordinate with external stakeholders like Banks, Payment processors and internal stakeholders like Business and Technology partners to establish and maintain strong communication channels.
•Dive Deep into all Nodal and Escrow processes for streamlining, mitigating risks, ensuring regulatory controls and eliminating defects.
•Creating a "No Surprise Environment" and Great customer experience for India Payments stakeholders:
- 2+ years of finance experience
- 2+ years of business-to-business collections experience
- 2+ years of building financial and operational reports/data sets that inform business decision-making experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience in managing finance operations for accounts payable, accounts receivable or payroll


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