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Amazon
Are you customer obsessed, smart and analytical, strategic yet execution focused, entrepreneurial, and passionate about e-Commerce? Do you want to be a part of one of the fastest growing and most innovative e-commerce businesses? Are you interested in working in a high impact role? If yes, this opportunity will appeal to you. Come join Amazon India Homepage team as a Marketing Manager, and help define the course of the Amazon businesses with Homepage as their 1st touch point.
We are looking for an entrepreneurial, innovative and analytical candidate, who must be able to work at the strategic level (using customer behavior and data to generate uber level strategies for building awareness, engagement & recommendations for our customers) and at the execution level (testing & optimizing campaigns & activation plans – with merchandising tools, automation tools, traffic tools). This candidate will have a strong understanding of all aspects of the marketing funnel and possess great project management and influencing skills to work across multiple teams to achieve success. The successful candidate will be a strong communicator, great at meeting multiple deadlines, and comfortable with a varied set of data. The candidate should also be comfortable engaging with senior leaders in India and also the worldwide counterparts.
Key job responsibilities
The Homepage Marketing Manager will be responsible for:
1.Building differentiated Homepage CX for different customer cohorts
2. Driving the roadmap & program management of initiatives across assets on IN Homepage
3.Leading the vernacular experiences onsite
4. Leverage moment marketing initiatives on the homepage to reflect relevance and sensitivity in our communication with customers
5. Leading HVEs as GW POC (Approach note, Allocation plan, Scheduling & Content Guidelines, Walk the Store sessions, etc.) for Tier-1/2 HVEs
6. Identify and leverage automation opportunities
Each of the above workstreams would entail providing a customer backward approach & view to leaders, coordinating with multiple partner teams across the organization for inputs, and aligning / driving the initiatives & providing Leadership updates on goal achievement.
About the team
IN Homepage aspires to be the leading destination for online shopping where customers head for inspiration and discovery that is personalized to their individual tastes and context. Our vision is to build Amazon.in homepage as 'My Amazon Homepage' for every customer; wherein we create an engaging and delightful experience for customers by providing them with a centralized location uniquely tailored to their needs reflecting the purpose of their visit and enduring interests, assisting them in continuing shopping journeys and inspiring discovery of new, relevant products or services each time they visit the store. We undertake initiatives to improve the customer experience based on customer signals gathered through user research, voice of customer (VoC) and data from past experiments. - 3+ years of professional non-internship marketing experience
- 2+ years of working with creative teams, content managers and marketers to bring brand promise to life experience
- Experience managing teams
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Bachelors
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