Google

Mixed Methods UX Researcher, Google One

Job Description

  • Define and implement quantitative UX research studies, employing statistical analysis for survey design, A/B testing, and log analysis to measure user behavior and product impact.
  • Engage cross-functional stakeholders to align on research needs and quickly define projects that clearly convey the goals, hypotheses, recruiting characteristics, methods to be used, and expected impact.
  • Conduct quantitative and qualitative research studies across the product and design lifecycle with minimal supervision. This can include foundational and tactical studies, as well as diary studies, literature reviews, surveys, max-diff, log analysis and relevant approaches to answer the research questions.
  • Analyze, synthesize, and interpret study findings into key insights to be delivered to cross-disciplinary stakeholders in a clear, concise, and compelling way.
  • Provide consultation/guidance to other UX researchers on quantitative design and methods.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in an applied research setting (e.g., product or academic), or similar.
  • Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
  • 3 years of experience working with executive leadership (e.g., Director level and above).
  • 2 years of experience conducting UX research on products, managing projects, and working in a large organization.
  • Experience in running user research programs, employing a variety of quantitative and qualitative research methods.
  • Familiarity with foundational and tactical research methods, as well as other methods such as diary studies, literature reviews, survey design (including maxdiff, conjoint) and log analysis, etc.
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in an applied research setting (e.g., product or academic), or similar.
  • Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought after products at Google and is looking for both client-side (web and mobile), with server-side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user.


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