Oracle
Credit & Collections Analyst 1-Fin
Job Description
Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.
Responsible to ensure that the company’s accounts receivable are converted to Cash (collected).
Contribute towards a stable DSO (DAYS SALES OUTSTANDING) by collecting cash and reducing aging on timely basis
This role requires you to partner with customers and other stakeholders within the Organization, whereby you provide resolution to the customer queries / issues, remove the payment barriers (identified by self or as reported by customer), provide a good customer experience, and facilitate faster collections
Preferred Qualification / Skills - Graduate / Postgraduate in any stream
Minimum 3 + years of work experience having exposure in customer service
Proficient in managing Customer and stakeholder relations
Skilled in reconciliations
Order to cash / Collections experience preferable
Strong Interpersonal skills, Comprehension and Communication skills will be a must.
Career Level - IC1
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