Oracle

Revenue Analyst 1-Fin

Job Description

Role: Senior Analyst (IC1) - Customer Data Operations


    Customer Data Operations comprises of Customer Data Sales and Finance, Install Base, Cloud Subscription Data Management, & Non Revenue Orders. The responsibility of the team is to maintain accurate customer Data & provide uninterrupted service to our customers. Teams focus is on enhancing customer experience by imbibing Agile, Willingness to change status quo, Accountable, Responding with Sense of Urgency & Engaging for building Trust – AWARE values


Job Responsibilities

•    Ensure the desired Service level Agreements (production, Quality, TAT etc.) are met
•    Work on assigned Service requests
•    Act as the first point of contact for operations
•    Identify improvement opportunities (proactive and reactive)
•    Customer Centric behavior displayed
•    Collaborate closely with quality team to identify opportunities to improve the gap in process
•    Work on Priority / Escalated & critical service requests
•    Drive towards finding resolution to issues
•    Identify, create and facilitate process design changes
•    Drive towards gaining process expertise


 This role reports into Assistant Manager/Deputy Manager


Key Competency


•    Communicating for Impact
o    Gains 'win-win' outcomes with colleagues or customers
o    Handles objections with authority and credibility
o    Demonstrates ability to influence without authority
o    Listens carefully and attentively to clarify and confirm understanding of others
o    Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience
•    Collaboration
o    Builds trust, mutual support and understanding with colleagues
o    Demonstrates acceptance and respect for others
o    Values diverse thinking and seeks to understand different perspectives and cultures
o    Demonstrates value as a team player both within and across teams
•    Performance drive and Execution
o    Perseveres to deliver against objectives and takes personal accountability for own performance
o    Knows what level of performance is expected and how to get support as required
o    Demonstrates attention to detail in all aspects of work
o    Acts with a sense of urgency and confidence to deliver quality work in a timely manner
o    Demonstrates resilience in the face of challenging situations
o    Delivers results while ensuring compliance with Oracle's Code of Ethics and Business Conduct
•    Mastering Complexity
o    Assimilates and evaluates new data and facts in a timely manner to support effective decision-making
o    Gathers appropriate data and diagnoses root cause of issues
o    Tackles problems enthusiastically; views problems as a challenge
o    Recognizes problems; knows when to seek input from others or escalate to a higher level in a timely manner
o    Draws accurate conclusions from qualitative and quantitative data
•    Change Agility
o    Shows willingness to adjust to changing work environments
o    Offers ideas on where improvements could be made
o    Works efficiently in situations of uncertainty
•    Competitive Edge
o    Demonstrates understanding of unique internal and/or external customer needs and how  to meet them 
o    Implements improvements in efficiency, effectiveness, and productivity
o    Values and explores ideas and suggestions made by others
o    Considers alternatives to existing assumptions, practices, and thinking
•    Inspirational Leadership
o    Leads by example and personally models positive values, inclusive behaviors, and work practices
o    Projects confidence, expertise, and authority
o    Demonstrates integrity, honesty, and fairness in dealing with colleagues and customers
o    Exhibits, promotes, and supports ethical behavior and business practices; complies with Oracle's standards of ethics and business conduct
o    Proactively seeks feedback and focuses on developing relevant capabilities.


Basic Requirements

•    Any Graduate with 2-3 years of relevant experience
•    Flexible to work in shifts
 

Career Level - IC1


Jobs at Bengaluru

Oracle

Senior Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: July 30, 2025

Oracle

Enterprise Planning & Budgeting (EP…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 17, 2025

Amazon

Software Development Engineer - II,…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Amazon

Business Intelligence Engineer, Ama…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Oracle

Lead Specialist - Customer Deal Des…

Professional

Bengaluru, Karnataka

View Details

Last Date: July 5, 2025

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 2, 2025

Oracle

Sr. Apex Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: July 23, 2025

Oracle

AI ML Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 13, 2025

Amazon

Senior Category Manager - Ops Excel…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Amazon

Applied Scientist, International Se…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 8, 2025

Oracle

Program Manager 4-ProdDev

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 10, 2025




More Jobs at Oracle

Oracle

Oracle EPM Lead/Analyst

Professional

Bengaluru, Karnataka

View Details

Last Date: Dec. 16, 2025

Oracle

Applications Developer 3

Professional

Hyderabad, Telangana

View Details

Last Date: Aug. 26, 2025

Oracle

Principal Software Engineer

Professional

Hyderabad, Telangana

View Details

Last Date: Dec. 7, 2025

Oracle

Senior Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 5, 2025

Oracle

Java Angular Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 30, 2025

Oracle

Consulting Technical Manager - FCCM

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 26, 2025

Oracle

Software Developer 3 (QA)

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 24, 2025

Oracle

Dot Net Full Stack Developer

Professional

Mumbai, Maharashtra

View Details

Last Date: July 6, 2025

Oracle

Contracts Administrator 2-Fin

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 16, 2025

Oracle

Senior Tax Analyst

Professional

Gurugram, Haryana

View Details

Last Date: Dec. 10, 2025

Oracle

Revenue Accounting Manager-Fin

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 20, 2025

Oracle

Principal Member of Technical Staff…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 26, 2025




Actively Recruiting Companies at Bengaluru, Karnataka