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Oracle
Department Description:
The Fusion SCM Cloud Support Team is expanding to support our rapidly increasing customer base. The team partners with development in supporting new and existing customers. It is a unique opportunity to be part of the future of Oracle Support and help shape the organization to benefit our customers, employees and the organization overall. If you are excited by the notion of being able to define a group from early stages on and shape our collective future then this is the place to be.
Position Overview:
This position is for supporting Fusion Applications, particularly under the Supply Chain Management (Product Information Management, Distributed Order Orchestration, Logistics, and Cost Management) and the Procurement pillars (Purchasing, Self-Service Procurement, Sourcing, Supplier Model, and Supplier Portal).
The individual will need to proactively engage with multiple accounts and responsible for working with them & their implementation partners and providing guidance and support needed throughout the life cycle of project implementation to ensure successful go-live and beyond. Should be able to operate independently to deliver quality work for customer engagements.
Note: This role may need you to work on weekends and multiple shifts on rotation basis.
Candidate Background and experience
Behavioral Skills (Required)
Technical & Analytical Skills (Required)
Desired Technical Skills
Career Level - IC3
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