Oracle

Principal Technical Account Representative - Oracle DBA

Job Description

Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle’s products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers. Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer’s industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management. Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. 7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable.

 

Career Level - IC4


Jobs at Bengaluru

Oracle

Network Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: Dec. 6, 2025

Oracle

Principal AI Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 13, 2025

Oracle

Consulting Practice Manager

Professional

Bengaluru, Karnataka

View Details

Last Date: July 21, 2025

Google

Senior Software Engineer, Front End…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 3, 2025

Oracle

Program Manager 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 4, 2025

Oracle

Principal Data Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 5, 2025

Oracle

Product Mgmt/Strategy Snr Manager-P…

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 21, 2025

Oracle

PaaS Extension Lead

Professional

Bengaluru, Karnataka

View Details

Last Date: July 28, 2025

Oracle

Siebel Principal Config Engineer, C…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 6, 2025

Oracle

Principal Consultant (Siebel Admini…

Professional

Bengaluru, Karnataka

View Details

Last Date: Dec. 7, 2025

Amazon

Business Analyst II, Amazon Pay

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Business Intel Engineer I, CMT

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025




More Jobs at Oracle

Oracle

Oracle DBA & Cloud Infrastructure S…

Professional

Noida, Uttar Pradesh

View Details

Last Date: Oct. 19, 2025

Oracle

Junior Cloud DBA

Professional

Noida, Uttar Pradesh

View Details

Last Date: Aug. 11, 2025

Oracle

Applications Developer 3

Professional

Hyderabad, Telangana

View Details

Last Date: Oct. 26, 2025

Oracle

Contracts Administrator 2-Fin

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 17, 2025

Oracle

Security Engineer

Professional

Thiruvananthapuram, Kerala

View Details

Last Date: Sept. 2, 2025

Oracle

Senior SQL Java Application Support…

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 13, 2025

Oracle

Consulting Technical Manager

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 25, 2025

Oracle

Software Developer 4

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 20, 2025

Oracle

Technical Analyst 1-Support

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 4, 2025

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: June 30, 2025

Oracle

Senior Applications Engineer

Professional

Hyderabad, Telangana

View Details

Last Date: Aug. 16, 2025

Oracle

Oracle Fusion HCM Technical Analyst

Professional

Hyderabad, Telangana

View Details

Last Date: July 7, 2025




Actively Recruiting Companies at Bengaluru, Karnataka