Oracle

Principal Software Engineer

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 

As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits. 

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). 

 

Career Level - IC4


Jobs at Bengaluru

Amazon

Sr Software Quality Assurance Engin…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Senior Site Reliability Engineer

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 3, 2025

Amazon

Brand Specialist

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Technical Analyst 3-Support

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 23, 2025

Amazon

Program Manager, Amazon Air Cargo, …

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Amazon

Security Engineer, Application Secu…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Oracle

Senior Software Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 20, 2025

Oracle

Contracts Administrator

Professional

Bengaluru, Karnataka

View Details

Last Date: July 5, 2025

Oracle

Accountant - Global Chart of Accoun…

Professional

Bengaluru, Karnataka

View Details

Last Date: July 9, 2025

Amazon

FBA Catalog Specialist 1, IN FBA

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Product Manager/Strategy 5-ProdDev

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 21, 2025

Oracle

Oracle Fusion SCM - Technical/ Func…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 4, 2025




More Jobs at Oracle

Oracle

Contracts Administrator 3-Fin

Professional

Gurugram, Haryana

View Details

Last Date: Oct. 14, 2025

Oracle

Senior Analyst - Collections

Professional

Bengaluru, Karnataka

View Details

Last Date: Oct. 14, 2025

Oracle

Senior Software Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 19, 2025

Oracle

Senior Automation Specialist (Java+…

Professional

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Principal Security Engineer

Professional

Thiruvananthapuram, Kerala

View Details

Last Date: Sept. 2, 2025

Oracle

Principal Consultant: Oracle Databa…

Professional

Bengaluru, Karnataka

View Details

Last Date: July 1, 2025

Oracle

Software Development Director

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 16, 2025

Oracle

Software Developer 5

Professional

Hyderabad, Telangana

View Details

Last Date: July 15, 2025

Oracle

Applications Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 12, 2025

Oracle

Oracle Supply Chain Planning Functi…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 20, 2025

Oracle

Oracle EPM Consultant/Lead/Architec…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 10, 2025

Oracle

Programmer Analyst 3-IT

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 12, 2025




Actively Recruiting Companies at Bengaluru, Karnataka