Oracle

Technical Analyst 2-Support

Posted On

May 5, 2025

Location

Bengaluru, Karnataka

Experience Level

Professional

Job Type

Permanent

Apply By

Nov. 1, 2025

Job Description

As an experienced Senior Technical Analyst on the Support Services Organization aligned with the Client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies, you will prioritize, plan, and deliver solution-specific requests and projects both independently and in a collaborative and fast-paced team environment.

You will use your troubleshooting skills to perform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.

You will also use your solution expertise to bring about Oracle Health’s innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.

Your goal is incident resolution, application maintenance and to provide tangible and measurable value outcomes that improve care delivery.

Basic Qualifications:

Experience working with Foreign System Interface (FSI) and integrated solution modules. At least 6+ years.
Having sound knowledge on HL7, Open Port, Open Engine & OPENLink.
Provide solution oversight, direction, and expertise to stakeholders.
Drive client-specific solution configuration design to meet workflow requirements and make recommendations to clients.
Mitigate solution risks and issues.
Lead client meetings and events.
Drive internal team initiatives.
Software implementation work experience, at least 3+ years.
Health care information technology work, at least 3+ years.

Preferred Qualifications:

Bachelor's degree or master’s degree in IT, Healthcare or related field, or equivalent relevant work experience.
Experience working with Oracle Health Millennium.
Experience on Interface creation and related scripting.
Experience working in Support or Application Managed Services organization.

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