Oracle
Knowledge Manager
Job Description
Who we are:
Global Sales Operations (GSO) supports efficiency and enablement of Oracle Global Sales with standard sales processes, analytics, sales management tools, and Oracle SalesHelp support.
What you’ll do:
The successful candidate will have a passion for process development and maintenance, digital communication methods, writing, and an ability to implement change across complex cross-functional teams.
- Write digital content for scalable sales processes across Oracle Communication channels for key sales processes: Sales Planning, Demand Generation, Opportunity Management, Quoting, and Renewals.
- Research, test, and propose revised content to reach Sales users quickly and accurately.
- Provide regular KPIs to Global Process Owners and Global Deployment Managers and to gauge the use and overall effectiveness of Knowledge Base content.
- Craft compelling content for the SalesHelp chatbot – Understand Sales requirements and create conversational dialogue flows aimed at solving the end user’s query.
- Maintain chatbot conversations to identify misclassified or unrecognized intents and identify any problems with the content.
- Track and analyze chatbot end-user experience for continuous improvement.
Jobs at Bengaluru
Amazon
Business Research Analyst-II, RBS S…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Aug. 5, 2025
Fampay
Product Designer (3+ Years)
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Aug. 7, 2025
Oracle
Software Development Snr Manager
Professional
Bengaluru, Karnataka
Last Date: Nov. 23, 2025
Oracle
Senior Principal Consultant
Professional
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Amazon
ASIC Engineer - Physical Design
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Aug. 5, 2025
Oracle
Product Technical Document Writer, …
Professional
Bengaluru, Karnataka
Last Date: Oct. 15, 2025
Amazon
Product Operations Manager, Amazon …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 29, 2025
Oracle
Senior Consultant - Java/ PL/SQL - …
Professional
Bengaluru, Karnataka
Last Date: Jan. 4, 2026
Technical Program Manager, Google N…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Aug. 7, 2025
More Jobs at Oracle
Oracle
Senior Manager, Global Network Oper…
Professional
Bengaluru, Karnataka
Last Date: Aug. 5, 2025
Oracle
Senior Advanced Services Engineer, …
Professional
Mumbai, Maharashtra
Last Date: Dec. 7, 2025
Oracle
Principal Consultant (DevOps)
Professional
Bengaluru, Karnataka
Last Date: Aug. 5, 2025
Oracle
Oracle Application Senior Developer…
Professional
Bengaluru, Karnataka
Last Date: Jan. 14, 2026
Oracle
Principal Member of Technical Staff
Professional
Bengaluru, Karnataka
Last Date: Aug. 12, 2025
Oracle
Staff Consultant - OFSAA
Professional
Bengaluru, Karnataka
Last Date: Nov. 2, 2025
Oracle
Consulting Technical Manager - Java…
Professional
Bengaluru, Karnataka
Last Date: Dec. 28, 2025
Oracle
Devops Software Developer
Professional
Bengaluru, Karnataka
Last Date: Aug. 5, 2025
Oracle
Program Manager 3-ProdDev
Professional
Bengaluru, Karnataka
Last Date: Aug. 3, 2025
Oracle
Principal Technical Program Manager
Professional
Hyderabad, Telangana
Last Date: Sept. 14, 2025
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: Aug. 24, 2025
Oracle
Oracle Application Senior Lead (Ora…
Professional
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Actively Recruiting Companies at Bengaluru, Karnataka