Oracle
Technical Analyst 2-Support
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Cloud Services. You will play a key role in delivering reliable and secure connectivity solutions for our customers as a member of the Network support Team within Oracle’s Cloud Infrastructure (OCI) organization
You'll be working closely with OCI customers to resolve complex network challenges, ensuring they can run their cloud services smoothly and without disruption, ultimately supporting the seamless operation of their businesses.
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