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Oracle
About the Company
Oracle’s Customer Success Services (CSS) is a premier unit within the Customer Service Organization, dedicated to developing long-term partnerships with major clients through tailored, annuity-based and project-driven IT service solutions. CSS ensures that Oracle’s largest customers receive unmatched attention and support for their mission-critical business applications, enabling organizations to maximize their Oracle technology investments and accelerate innovation—all while meeting the highest standards of performance and satisfaction.
Job Summary
As an Advanced Support Engineer within Oracle CSS, you will serve as a primary technical point of contact for customers, delivering post-sales support, root-cause analysis, and solutions to maximize the stability, performance, and value of Oracle Database and related technologies. You will interface with client IT teams to address complex technical challenges, lead proactive engagements, and ensure seamless database operations. This is a highly visible role that requires autonomy, strong communication skills, and deep technical expertise.
Qualifications & Skills
**Mandatory:**
Good-to-Have:
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