Oracle
Oracle Fusion CX Sales Cloud & CDM- Principal Consultant
Job Description
Key Responsibilities
Engage business partners to gather requirements and translate functional needs into technical specifications for CX (Fusion Sales Cloud, DCS, and Partner Relationship Management) Cloud solutions.
Excellent techno-functional knowledge and hands-on experience with Oracle Customer Data Management (CDM)
Implement CDM rules for deduplication and data quality
Troubleshoot the reported issues and provide corrective actions
Experience in Partner Relationship Management and Incentive compensation is an added advantage
Qualifications & Skills
Mandatory:
Bachelor’s degree (BE, BTech, MCA).
Minimum 5 years’ experience with Oracle CX Cloud products (Fusion Sales/Service Cloud, Partner Relationship Management, Incentive Compensation and CPQ).
Deep Implementation/Support experience of Customer Data Management (CDM)
Proficient in utilizing REST and SOAP APIs
Strong analytical and problem-solving skills.
Ability to thrive in a fast-paced, dynamic environment with minimal supervision.
Good-to-Have:
Knowledge of other Oracle CX Modules (Sales, Service, CPQ and Eloqua)
Redwood migration
Excellent communication and project management skills, including stakeholder and team facilitation.
Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support.
Self-Assessment Questions
- Do I have hands-on experience implementing and supporting in Sales Cloud.
- Am I skilled in developing custom integrations and automations using CX Data Integration, CX Fusion Integration Agent, Groovy Business Rules, and scripting languages like Batch, Python, or PowerShell?
- Have I successfully supported diverse Oracle Fusion
- Am I able to work independently, solve complex challenges, and adapt quickly in a fast-moving, service-oriented environment?
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