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Oracle
As a key member of the Oracle Customer Success Services (CSS) Global Cloud Solutions and Enablement team, you will play a vital role in enhancing customer success through leading the go-to-market strategies at a global level covering North America, EMEA, JAPAC and LAD regions. This position focuses on planning and driving our go-to-market initiatives, enabling our workforce on strategic sales plays, supporting events to position CSS and, collecting customer testimonials,. Your efforts will ensure customer satisfaction and the achievement of Oracle's short and long-term goals globally.
In addition to GTM responsibilities, this role also involves the strategic creation of high-impact content, executive messaging and enablement programs. You will develop compelling executive collaterals, sales materials, customer success stories, and training resources that support CSS initiatives, ensuring the field is equipped with relevant, timely, and effective tools to drive customer adoption and success.
Oracle Customer Success Services (CSS) is completely integrated with Oracle’s product development teams to help customers maximize the value of their cloud investment. CSS also trains and collaborates with implementers across Oracle’s partner ecosystem to ensure the successful setup of Oracle technologies.
The core mission of Oracle Customer Success Services is to provide Oracle customers with the best cloud experience and ensure they attain their transformative objectives efficiently. Our dedicated team guides customers through education, fosters innovation through cloud service adoption, supports implementation, and operates critical environments across various landscapes, including on-premises, cloud, hybrid, and multi-cloud setups. Check more: https://www.oracle.com/customer-success/
Oracle is proud to be an equal opportunities employer, and we are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic.
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