Morgan Stanley

Senior Manager - Senior Operations Workflow Engineer - Parametric

Job Description

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions, and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM
ARC (Automation, Reinvention & Collaboration) team is part of Parametric Operations. This team is core to success of Parametric Operations with a mission to empower and enable people, drive innovation, and accelerate transformation in Operations. This team works with Operations stakeholders to identify opportunities, develop prototypes, and enable citizen development. This team also works with core technology teams, championing and translating operational business SME with technology implementation SME.

ABOUT THE ROLE
As part of the global Operations team, the Senior Operations Workflow Engineer is a hands-on contributor in automation, workflow, metrics, and reporting development. They play a critical role in building an ecosystem and culture of innovation, moving towards collaboration and automation while moving away from silos and manual processes.

PRIMARY RESPONSIBILITIES

  • Improve Operational processes with process modeling and process reengineering
  • Design, optimize, and implement Operational process workflows with BPMN and develop decision models with DMN in workflow
  • Document workflow steps, decision logic and business rules to ensure maintainability, compliance, and knowledge sharing
  • Ensure process workflows comply with baking security, regulatory, and governance standards
  • Collaborate with senior and junior business stakeholders to gather requirements, analyze pain points, and optimize process models for efficiency and scalability
  • Partner with developers to integrate workflows with existing applications
  • Continuously improve workflow performance based on stakeholder feedback, real-time monitoring, and performance analytics
  • Effectively leverage problem structuring to analyze and solve complex business problems
  • Leverage appropriate workflow design patterns and follow workflow development best practices
  • Independently troubleshoot workflow execution issues, optimize workflow configurations, and resolve integration challenges
  • Develop and execute unit tests, integration tests, and end-to-end process validations for BPMN and DMN models to ensure robustness and accuracy
  • Proactively identify and address technical and business risks
  • Build and leverage a deep understanding of the Operations business and data in all aspect of work

JOB QUALIFICATIONS
SKILL SET

Required Experience: 6+ years

Skill Set: Process Engineering, Process Modeling, BPMN/DMN Modeler, APIs, SQL, Jira, Confluence

Primary Skills

  • Bachelor’s Degree (4-year degree) in Computer Science, Engineering, Information Systems, Supply Chain Management, or similar required
  • 6+ years of process modeling experience; with no less than 4 years of experience in continuous improvement and automation
  • Workflow development with BPMN and DMN in a process modeler
  • Work in an Agile environment with Jira and Confluence
  • Data Querying with T-SQL
  • Connecting to and consuming data from APIs
  • Creating and managing repositories in GitLab/GitHub
  • Approaches problems with logical and systematic thinking
  • Independently scope, design, and implement solutions – setting and meeting deadlines

Good to Have Skills

  • Financial industry experience specially in top tier financial GCC
  • Process modeling with Camunda, Signavio, Pega, Appian, or other tools
  • Data visualization development with Tableau
  • Data prep/blending development with Alteryx or Python
  • Software development with Java
  • API connector configurations to integrate Camunda with enterprise applications, databases, and third-party services
  • Able to challenge the status-quo and ‘how things have typically been done’
  • Can understand business requirements and convert them into technology solutions
  • Can quickly learn and innovate with ‘out-of-the-box’ solutions
  • Effectively navigate divergent, problem space and convergent, solution space

Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our business.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.


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