Oracle

Senior Systems Analyst - OS Support

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important. 

Career Level - IC3


Jobs at Mumbai

Google

Principal Architect, Banking and Fi…

Freshers/Experienced

Mumbai, Maharashtra

View Details

Last Date: July 3, 2025

Oracle

Senior Consultant

Professional

Mumbai, Maharashtra

View Details

Last Date: July 28, 2025

KPMG

Executive - TPRM-Advisory Services

KI Professional

Mumbai, Maharashtra

View Details

Last Date: June 25, 2025

KPMG

Manager - SAP-PAPM

KI Professional

Mumbai, Maharashtra

View Details

Last Date: June 30, 2025

KPMG

Senior - SAP-PP

KI Professional

Mumbai, Maharashtra

View Details

Last Date: June 26, 2025

Oracle

Senior Consultant

Professional

Mumbai, Maharashtra

View Details

Last Date: Dec. 6, 2025

Amazon

Site Lead, AMZL (Last Mile) - Mumbai

Freshers/Experienced

Mumbai, Maharashtra

View Details

Last Date: June 24, 2025

Oracle

Senior Application Developer - Java…

Professional

Mumbai, Maharashtra

View Details

Last Date: Nov. 2, 2025

Oracle

Senior Advanced Services Engineer, …

Professional

Mumbai, Maharashtra

View Details

Last Date: Oct. 4, 2025

Amazon

Series Development Manager, Amazon

Freshers/Experienced

Mumbai, Maharashtra

View Details

Last Date: July 1, 2025

Amazon

Cost Manager, Strategic Portfolio M…

Freshers/Experienced

Mumbai, Maharashtra

View Details

Last Date: July 1, 2025

Morgan Stanley

Field & Client Business Development…

Freshers/Experienced

Mumbai, Maharashtra

View Details

Last Date: July 2, 2025




More Jobs at Oracle

Oracle

HCM Techno-functional consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: July 19, 2025

Oracle

Principal Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Software Developer 4

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 3, 2025

Oracle

Full Stack Quality Assurance Engine…

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 3, 2025

Oracle

Applications Developer 2

Professional

Thiruvananthapuram, Kerala

View Details

Last Date: Sept. 15, 2025

Oracle

Software Developer 3

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 15, 2025

Oracle

Principal Microservices Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: June 24, 2025

Oracle

Chinese - Accounts Payable Accounta…

Professional

Bengaluru, Karnataka

View Details

Last Date: Nov. 24, 2025

Oracle

Senior Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 14, 2025

Oracle

Applications Developer 4

Professional

Bengaluru, Karnataka

View Details

Last Date: Aug. 16, 2025

Oracle

Senior Consultant

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 14, 2025

Oracle

CSS-Oracle SAAS - Fusion HCM Functi…

Professional

Bengaluru, Karnataka

View Details

Last Date: Sept. 5, 2025