Capgemini
Business Analyst | 13 To 20 Years | Pune
Job Description
Job Description
Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation.
Job Description - Grade Specific
Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business.
Jobs at Pune
Capgemini
Bid Management | 6 to 12 Years | Mu…
Executives
Pune, Maharashtra
Last Date: June 18, 2025
KPMG
Risk Advisory Third Party Due Dilig…
KI Professional
Pune, Maharashtra
Last Date: June 11, 2025
Capgemini
Mechanical & Physical Engineer - B
Experienced Professionals
Pune, Maharashtra
Last Date: June 18, 2025
Virtusa
Business Analyst - Banking
Full Time
Pune, Maharashtra
Last Date: Dec. 30, 2025
More Jobs at Capgemini
Capgemini
Vision Plus Developer
Experienced Professionals
Hyderabad, Telangana
Last Date: June 11, 2025
Capgemini
Business Advisor - A
Experienced Professionals
Noida, Uttar Pradesh
Last Date: June 11, 2025
Capgemini
Senior Apriso Developer || Exp 4 to…
Experienced Professionals
Hyderabad, Telangana
Last Date: June 11, 2025
Capgemini
.NET Full Stack Developer | 6 to 9 …
Experienced Professionals
Pune, Maharashtra
Last Date: June 18, 2025
Capgemini
MFT + MQ Admin | 9 to 12Years | Mum…
Experienced Professionals
Pune, Maharashtra
Last Date: June 11, 2025
Capgemini
ServiceNow Lead Architect
Experienced Professionals
Mumbai, Maharashtra
Last Date: June 18, 2025
Capgemini
Business Advisor - B
Experienced Professionals
Noida, Uttar Pradesh
Last Date: June 18, 2025
Capgemini
Devops Engineer
Experienced Professionals
Bangalore, Karnataka
Last Date: June 11, 2025
Capgemini
ANALOG LAYOUT | 6 TO 10 YEARS | Ben…
Experienced
Bangalore, Karnataka
Last Date: June 11, 2025
Capgemini
Teamcenter Creo Support | 4 to 6 Ye…
Experienced Professionals
Bangalore, Karnataka
Last Date: June 11, 2025
Capgemini
Datacom Developer || 2 to 4 YEARS I…
Experienced Professionals
Bangalore, Karnataka
Last Date: June 11, 2025
Capgemini
FW/BIOS QA - Testing
Experienced Professionals
Bangalore, Karnataka
Last Date: June 11, 2025