Virtusa

SRE Middleware Support

Posted On

Oct. 31, 2024

Location

Pune, Maharashtra

Experience Level

Full Time

Job Type

Experienced

Apply By

June 30, 2025

Job Description

Minimum 8 years of work experience as an SRE (not Traditional Production Support) covering integration platforms on cloud-based deployments.
Coding experience in any programming language, particularly for integration tier and middleware.
Working in a 24x7 operations support model for mission critical applications and infrastructure using ServiceNow as the ITSM ticketing tool.
Working with AppDynamics and Splunk for monitoring and setting up observability is key.
CI/CD tool chains, setting up and running deployment pipelines and propagating changes on different environments. Maintaining middleware such as Kafka (open source) and MQ as well as application servers (Tomcat).
Maintain Hazelcast Data storage platform clusters and Control M job schedulers.
GCP and private-cloud operational support / administration activities such as provision, capacity management, reliability management, monitoring, restoration, etc.
Kubernetes cluster management, monitoring and remediation. Knowledge of Docker is important.
Automating deployments and scripting self healing workflows based on telemetry.
Define SLIs and configure SLOs, respond to threshold alerts and optimize monitoring capability.
Work with code as well as configuration artifacts to debug and fix issues that may arise.
Knowledge of applying SRE practices to daily operations is key.
Must be inclined to work on solutions to optimize reliability such as those incorporating AI models for event correlation and assisted triaging. Computer Science and/or Engineering degrees are preferred.
SRE Foundation certification by DevOps Institute or any other equivalent certification on SRE by a recognized body is mandatory.
Hazelcast Platform Operations certification badge. Work as part of a 24x7 on desk team in shifts that will manage middleware and associated applications that are being consumed globally incident, change, event, problem management.
Debugging integrations and consumers at the code level.
Work with CI CD pipelines and automate new change rollouts. Change deployment and sanity testing is part of the scope.
Be the guardian to ensure high reliability of the applications, middleware, storage platforms, scheduler (and its jobs) and underlying cloud infrastructure.
Define and set up SLIs as well as SLOs while continuously refining thresholds.
Set up anomaly detection and auto-remediation workflows.
Ensure all alerts and incidents within scope are actioned upon before breaching SLOs

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