
Added Today : 24
Expired Today : 13
Amazon
The Last Mile Analytics & Quality Team is looking for Transportation Quality Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization.
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination among multiple groups, so you get to experience a breadth of impact with various teams.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done.
Roles and Responsibilities:
Fluency in Spanish. Required B2.2 proficiency.
This includes, but is not limited to:
· Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc.
· Identify patterns emerging in the audits and contribute to process/program improvements
· Provide timely response to stakeholders on related tasks as per SOP and SLA
· Systematically escalate problems to the relevant owners/ teams according to pre-determined process
· Maintain records of day to day work by updating trackers or workflow tools
· Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
· Understand performance metrics for driving business goals
· Work in a collaborative environment and contribute to the growth of the respective team/program
Develop a global perspective and understand the nuances of various geographies that Amazon operates in.
* Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes based on business requirement)
* Weekly Off: Rotational two - consecutive day off (((it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement)))
* Work from Office Role
Key job responsibilities
Roles and Responsibilities:
Fluency in Spanish. Required B2.2 proficiency.
This includes, but is not limited to:
· Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions which may require listening to calls and transcribing text from call, email, chat, message, etc.
· Identify patterns emerging in the audits and contribute to process/program improvements
· Provide timely response to stakeholders on related tasks as per SOP and SLA
· Systematically escalate problems to the relevant owners/ teams according to pre-determined process
· Maintain records of day to day work by updating trackers or workflow tools
· Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
· Understand performance metrics for driving business goals
· Work in a collaborative environment and contribute to the growth of the respective team/program
Develop a global perspective and understand the nuances of various geographies that Amazon operates in.• Bachelor’s degree, Fluency in Spanish. Required B2.2 proficiency
• 10-24 months of work experience
• Good communication skills - should be able to facilitate flow of translated information (Spanish to English and vice-versa) between teams internal/external
• Proficiency in Excel (pivot tables, VLOOKUP)
• Demonstrated ability to work in a team in a very dynamic environment
Amazon
Quality Specialist - Japanese
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Regional Program Manager, Front End…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 3, 2025
Oracle
Principal Security Engineer
Professional
Hyderabad, Telangana
Last Date: Sept. 17, 2025
Capgemini
Software Engineer
Experienced Professionals
Hyderabad, Telangana
Last Date: July 2, 2025
Amazon
Sr Software Engineer, Cloud Access …
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Oracle
Oracle Fusion Expert - ERP/SCM/HCM …
Professional
Hyderabad, Telangana
Last Date: Aug. 26, 2025
Amazon
Data Engineer, WW Returns & ReComm …
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Amazon
WFM Program Manager II, CASA
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Oracle
Applications Developer 3
Professional
Hyderabad, Telangana
Last Date: Oct. 19, 2025
Oracle
Oracle Fusion SCM Technical/ Functi…
Professional
Hyderabad, Telangana
Last Date: Sept. 28, 2025
Amazon
Tax Analyst II , Corporate Tax Repo…
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025
Amazon
Business Analyst Support, AOP, AOP
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Application Engineer III
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: July 1, 2025
Amazon
SDE, Amazon CS (Level 5), CHEX
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Applied Science Manager - Amazon Se…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 24, 2025
Amazon
Program Manager, OPTIMA
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: July 1, 2025
Amazon
ML Data Associate-II
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: June 24, 2025
Amazon
Business Intelligence Engineer, IN …
Freshers/Experienced
Bengaluru, Karnataka
Last Date: July 1, 2025
Amazon
Associate, ML Data Operations, GO-A…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: June 24, 2025
Amazon
Localization Vendor Manager, Transl…
Freshers/Experienced
Hyderabad, Telangana
Last Date: July 1, 2025
Amazon
Sr. Program Manager, Finance Operat…
Freshers/Experienced
Bangalore, Karnataka
Last Date: July 1, 2025
Amazon
OCP Program Specialist, D2AS OCP (O…
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 24, 2025