Amazon
Operations Associate, Marketing
Job Description
Do you want to be part of the team that ensures Amazon keeps its “best price” promise across millions of products worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems using technology? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on!
Key job responsibilities
Operations Associate, will be high a performing individual contributor, responsible for end to end operations management of Services by Amazon in various EU marketplaces. The job involves organizing, planning, prioritizing and scheduling work assignments. In addition to owning the production & quality KRAs for this team. He/she will be the first point of contact to the EU compliance teams of Amazon and must therefore be comfortable and confident in liaising with remote teams.
He/She will also be responsible for queue management, adhere to service level goals and route all tasks through in-house technology. He/She will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. He/She should also be comfortable in making calls to the Amazon Selling partners in order to understand and resolve their query. The ideal candidate will have good operational experience as well as exposure to a complex queue management set-up.In addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data.- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
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