Amazon
Transportation Representative , NOC - BR Inbound
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and vendor/seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions.
Key job responsibilities
Summary of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Jobs at Hyderabad
Amazon
Data Engineer II, Intl. Seller Grow…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 9, 2025
Amazon
Software Development Engineer
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 9, 2025
Amazon
Systems Admin, Global Data Analytic…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Amazon
Business Intel Engineer, FBA EU
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
KPMG
Assistant Manager - Finance Managed…
KI Professional
Hyderabad, Telangana
Last Date: Dec. 10, 2025
Amazon
Software Development Engineer
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
More Jobs at Amazon
Amazon
Software Dev Engineer, Project Kuip…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 9, 2025
Amazon
Devops Engineer, Hosted Execution (…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 9, 2025
Amazon
Sr Seller Experience Manager, Inven…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 9, 2025
Amazon
Sr. Software Dev Engineer, Amazon S…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Dec. 9, 2025
Amazon
System Dev Engineer - I
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Amazon
Transportation Representative, IB S…
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 9, 2025
Amazon
Transportation Specialist - Arabic,…
Freshers/Experienced
Virtual, Virtual
Last Date: Dec. 16, 2025
Amazon
Software Dev Engineer II, TSE Ops T…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 9, 2025
Amazon
Software Development Engineer, Devi…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 9, 2025
Amazon
Team Lead , Team Lead
Freshers/Experienced
Gurgaon, Haryana
Last Date: Dec. 16, 2025
Amazon
Transaction Manager, India
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Dec. 9, 2025