Amazon
Transportation Representative , NOC - BR Inbound
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and vendor/seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions.
Key job responsibilities
Summary of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications
Jobs at Hyderabad
Amazon
Team Lead - AMZL , Supply Chain/Tra…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 16, 2025
Oracle
System Administrator 4-IT
Professional
Hyderabad, Telangana
Last Date: Dec. 9, 2025
Amazon
Manager, WFM, Account Health Suppor…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 23, 2025
Oracle
Senior DevSecOps Engineer
Professional
Hyderabad, Telangana
Last Date: Nov. 30, 2025
Oracle
Lead Cloud Engineer/Architect
Professional
Hyderabad, Telangana
Last Date: Oct. 14, 2025
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: Dec. 30, 2025
Amazon
Software Development Engineer, Amaz…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 16, 2025
Amazon
Software Development Engineer, Amaz…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 23, 2025
More Jobs at Amazon
Amazon
Principal Product Manager - Tech, F…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Sept. 16, 2025
Amazon
Associate, Quality Services
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Sept. 16, 2025
Amazon
Team Lead , AMXL
Freshers/Experienced
Bihar Sharif, Bihar
Last Date: Sept. 23, 2025
Amazon
RME Manager I, RME
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 23, 2025
Amazon
Data Center Technician , Data Cente…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Sept. 16, 2025
Amazon
Sales Specialist, Direct Sales
Freshers/Experienced
Gurugram, Haryana
Last Date: Sept. 16, 2025
Amazon
Software Dev Engineer II, HST Healt…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Sept. 16, 2025
Amazon
Business Intelligence Engineer I, A…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 23, 2025
Amazon
Product Support Analyst, Benefits E…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 23, 2025
Amazon
Project Manager, OPSENG
Freshers/Experienced
Gurugram, Haryana
Last Date: Sept. 16, 2025
Amazon
Process Lead (German), Alexa Shoppi…
Freshers/Experienced
Gurugram, Haryana
Last Date: Sept. 23, 2025
Amazon
Manager, HR Partner
Freshers/Experienced
Hyderabad, Telangana
Last Date: Sept. 16, 2025