BBM Escalation Specialist , Amazon Maintenance Operation Centre
Last Date to Apply: Dec. 23, 2025
ApplyAdded Today : 3
Expired Today : 617
Amazon
We are seeking a dedicated Base Building Maintenance Escalation Specialist to join our Amazon Maintenance Operations Centre (AMOC) team. This role is essential in providing 24/7 monitoring and response for our global facility network, ensuring continuous operation through effective vendor management and technical support. The successful candidate will be responsible for first-line monitoring, vendor dispatch coordination, and escalation management across multiple Amazon business units.
Key job responsibilities
• Respond to and triage incoming work requests within standard service level agreements (SLAs)
• Manage remote works from start to end, including work order/purchase order raising and receipting
• Communicate effectively and efficiently with stakeholders (Reliability Maintenance Engineering, Ops, H&S etc.)
• Provide updates on vendor status, take the lead on coordinating works during an escalation
• Identify and escalate critical issues through appropriate channels to maintain equipment reliability and minimize operational impact
• Monitor, respond to, and manage refrigeration alarm systems, ensuring timely response to critical alerts
• Manage and prioritize work queues based on urgency and SLA requirements
• Coordinate with local vendors and maintenance teams to ensure timely resolution of facility issues
• Execute emergency response procedures during critical facility incidents
• Document all actions and maintain accurate case records
• Support continuous improvement initiatives for processes and procedures
- High school diploma or equivalent
- Experience in technical support, facilities management, or related field
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite
- Experience with CMMS systems and work order management
- Ability to work in a 24/7 shift environment
- Customer service oriented with strong attention to detail
Oracle
Network Architect, SaaS Operations
Professional
Hyderabad, Telangana
Last Date: Dec. 14, 2025
Oracle
Principal Applications Engineer, Ap…
Professional
Hyderabad, Telangana
Last Date: April 25, 2026
Amazon
Software Development Manager, AGI D…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Amazon
Manager, Global Learning Programs, …
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Virtusa
Java Senior Lead Software Eng
Full Time
Hyderabad, Telangana
Last Date: Dec. 31, 2025
Amazon
Software Development Engineer II, E…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Oracle
Principal Applications Developer
Professional
Hyderabad, Telangana
Last Date: June 3, 2026
Amazon
Business Analyst - I, Selling Partn…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Amazon
Software Development Engineer , Ord…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Amazon
SAP Security Architect , AWS Fintech
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025
Amazon
Ads Performance Manager I, Growth CA
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Amazon
Senior Product Manager (Tech), Sher…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Amazon
Visual Designer, PV GSS
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 16, 2025
Amazon
Data Engineer II, Close Systems
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Amazon
Associate, Quality Services, Audible
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Dec. 23, 2025
Amazon
Software Development Engineer
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Dec. 23, 2025
Amazon
Business Intelligence Engr II, Amaz…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 23, 2025
Amazon
Software Development Manager, Globa…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Dec. 16, 2025