Amazon

Manager, Program Management, Just Walk Out Technology (JWO)

Job Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Just Walk Out Services is a new kind of shopping experience with no lines and no checkout—you just grab and go! Our checkout-free shopping experience is made possible by our Just Walk Out (JWO) Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a cart. When you’re done shopping, you can just leave the store. Check it out at justwalkout.com. Designed and custom-built by Amazonians, JWO uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning, innovation is part of our DNA! Our goal is to be Earth’s most customer-centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art and impacts the daily lives of our customers.
Just Walk Out Services is seeking a Manager, Program Management. As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs. You will be a key player in driving strategic planning, project execution, hiring and development of program management talent, and helping to shape the team as our Physical Stores program expands. This is your opportunity to make a big impact and make history in the world of building experiences which scale and delight our customers!
A successful candidate will play an integral role in determining strategy, resources, features, schedules, and process for cross-company projects. They operate with significant autonomy, and demonstrate creativity and judgement when confronted with complex issues. You must have strong written and verbal communications skills, as well as an entrepreneurial spirit, the ability to influence others and dive deep, and a passion for technology.

Key job responsibilities
Lead a team of program managers responsible for a particular vertical of Just Walk Out Physical Stores.

Lead the management of projects and effectively influence, negotiate, and communicate with our technical development teams and our business stakeholders.

Responsible for overall project delivery.

Establish and maintain project schedules, and perform risk management to minimize impact to the project critical path.

Help drive continuous improvement efforts.

A day in the life
In this role you will be working on challenging problems that need creative solutions. You should be comfortable building process and challenging assumptions.

You’ll partner with our global teams to bring up the stores and you’ll have a huge opportunity to influence processes and mechanisms to make improvements for our customers.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - Bachelor's degree
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of team management experience
- 3+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements


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