Amazon

Software Development Engineer II, AGI Data Services

Job Description

Is passion for innovation what drives you? AGI Data Services (AGI-DS) is a global Machine Intelligence Data Services organization that provides a broad range of Human-In-The-Loop (HIL) data labeling services to train, evaluate and benchmark Gen-AI Foundational Models, AI Applications, Agents and other Machine Learning technologies (Automatic Speech Recognition, Natural Language Understanding, Entity Resolution, Text-to-Speech, and Question Answering). HITL services help with a) Supervised Fine-Tuning (SFT): creating high-quality, task-specific examples (e.g., writing SQL queries, summarizing legal documents) to teach the model desired behaviors, b) Reinforcement Learning from Human Feedback (RLHF): Aligning models based on human feedback (ranking, rating, or correcting model outputs) based on safety, accuracy, and helpfulness, c) Evaluations: Quality assessments to identify performance gaps and d) Active Learning: Post-launch monitoring and feedback loops to ensure continuous, safe improvement.

The HIL-Tech team enables high-quality data collections and services across multiple domains and languages. These datasets power the lifecycle of AWS Nova as well as Alexa's features, languages, and devices (pre-launch, beta, and post-launch). We are looking for passionate and talented Software Engineers who have experience building innovative, large-scale, high volume, and distributed software applications to join us on this journey to teach AIs.

Key job responsibilities
In this role, you will:
1. Develop and maintain of key features of the system.
2. Work with team members to devise design approaches, prototype new technology and evaluate technical feasibility.
3. Work in an Agile/Scrum environment to deliver high quality software against tight schedules.
4. You will apply knowledge of technology options, technology platforms, and design techniques and approaches to design an integrated solution to address business requirements.

5. You will interface with other engineers on the team for peer reviews and with a diverse set of customers (Program Managers, business stakeholders etc.) on understanding business objectives, gathering requirements and delivering solutions.

If you have an entrepreneurial spirit, are driven to see people using your creation, and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language


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